Terms of service

Terms & Conditions

(Updated 22 October 2024)

This website is operated by International Asia Group HK Limited (referred to as "DadaCamz/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. Home delivery information, How to use this website, Returns and refunds, and Privacy policy. In addition, you will find other useful information within Customer services.

Please:

  • Read through these terms and conditions carefully before using this website.
  • Print a copy for future reference.
  • Also read our Privacy policy section regarding your personal information.
  • Note this website is intended for customers aged 18+. It is not directed at children. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. DadaCamz may change, suspend or discontinue the website at any time, including the availability of any feature, database or content. DadaCamz may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability.

**1.General**

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

1.3 When you use certain DadaCamz services (including without limitation Gift list service) please read the additional information provided in connection with such services as this information will provide you with full details on how to use those services.

1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website when registering and/or placing orders must be accurate and complete. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details).

1.5 You must not use our website: a) to access information which you have no legitimate reason for accessing; b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed;

1.6 Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services.

1.7 We may change the website in any way or delete features at any time and for any reason.

1.8 We reserve the right to decline a new customer registration or order, including multiple registrations or orders, or suspend or terminate a customer's account, order, or access to all or any part of the website at any time, at our sole discretion and without notice.

1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction. The classification reflects the content of the video game or DVD (violence, language, sex, drug abuse etc). You are therefore required to confirm that you are over 18. We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order.

 

**2.Order process**

2.1 Please see the Home delivery information and How to use this website section for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

2.2 The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from DadaCamz. For FastTrack and clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance.

2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). For FastTrack and clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store.

2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. Orders are subject to availability and at the discretion of the store. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery.

2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please contact us.

. For FastTrack and clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance.